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HerrYoZa

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Creating a troubleshooting guide - Easy to master tools/programming languge to use

Hello,

I have been given the task to create a troubleshooting guide for a new product my company  is rolling out.
Rather than do a Word/PDF document, I would like to learn and create a intuitive one, with a simple GUI that asks the various troubleshooting questions and then at the end gives one or more solutions to the user from the questions asked.

I would like to know:

1. If this would be an easy task ? (I do not want to implement any AI to the program at this stage or ever).

2. Are there any examples out there that I can learn and use and tailor for my use ?

3. What programming language/s or toolkits are recommended ? (ones that are simple to use and learn would be most welcome)

I have a short timescale of between three to five weeks to get this done. So any guidance is most welcome.
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Tobias
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Hi !

If I should do that, I think I will use the code eliza and amend accordingly. It is available in several programming language such as PHP, Perl, etc.

Eliza is a chatbot, and it is easily modified to do this.

Anyway do a job like that takes time and reflection.


Good luck.


Best Regards
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HerrYoZa

ASKER

many Thanks for the info, it is appreciated, however, as a beginner to programming, I was looking for a more step by step approach. I can get the code, but, how would I change it, what would I need to to use PHP etc etc, would the program run in a browser or not ?
I dont mind investing time, but I need a beginners approach.

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Tobias
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