Creating a troubleshooting guide - Easy to master tools/programming languge to use
Posted on 2008-11-11
I have been given the task to create a troubleshooting guide for a new product my company is rolling out.
Rather than do a Word/PDF document, I would like to learn and create a intuitive one, with a simple GUI that asks the various troubleshooting questions and then at the end gives one or more solutions to the user from the questions asked.
I would like to know:
1. If this would be an easy task ? (I do not want to implement any AI to the program at this stage or ever).
2. Are there any examples out there that I can learn and use and tailor for my use ?
3. What programming language/s or toolkits are recommended ? (ones that are simple to use and learn would be most welcome)
I have a short timescale of between three to five weeks to get this done. So any guidance is most welcome.