Why can't one of my clients, who is using Mac OS Leopard, see more than email in Outlook Web Access?

Posted on 2008-11-11
Last Modified: 2013-11-12
Actually a couple of employees who use a Mac at home are telling me they cannot see anything other than email when accessing their company's Outlook Web Access, which is Exchange 2007. I'm hoping there is a solution to this. Thanks!
Question by:WineGeek
    LVL 11

    Expert Comment

    More than email?

    As in Calander etc?
    LVL 3

    Accepted Solution

    Check the following:

    Update to the latest version.

    Try Firefox.

    Check the server, make sure it's not set up in a way to only allow certain browsers.

    Have you considered setting up RPC over HTTP for the Mac users?  With Microsoft Office 2008 for Mac, they can get mail, calendar, contacts, etc all into an Outlook-esque client. Works MUCH better than OWA.

    Author Comment

    correct, they cannot see calendar, contacts, public folders, etc. just the mail part.

    Thanks calltms. I'll try your suggestions.

    Author Comment

    Is there anything specific I need to be looking for on the Exchange 2007 server that will allow Mac access to all features of OWA? This is Exchange 2007. Thanks.

    Author Comment

    I'm probably going to end up enabling RPC/HTTP and let her use her Outlook 2008 on her Mac..... but.... I am still curious what's preventing her from seeing the other components of OWA... if anyone knows.... :)
    LVL 11

    Assisted Solution

    The only thing I can think of is that she is using the "Light" client.

    Install Safari (or Firefox should do) on a Windows pc and see if you get different results. If you do (i.e. if it's a full mailbox) then I'm stumped.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Join & Write a Comment

    If you are using Mac OS X and have a large number of login items set up in accounts, under system preferences, you may find that your computer is sluggish and unresponsive during startup until everything is done launching. Another problem that a…
    The /etc/authorization file in Mac OS X 10.x can be used to control access to the various panes of the System Preferences amongst other things. It’s used by some of us Mac Sys Admin’s to give Standard Users access to System Prefs panes that only adm…
    Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
    Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    21 Experts available now in Live!

    Get 1:1 Help Now