MS Office products close automatically

Posted on 2008-11-11
Medium Priority
Last Modified: 2013-11-21

We have Office 2000 SP3 installed on a Windows 2003 server.
Our users (Windows XP Pro) connect to that server using Terminal Server (RDP 6).
When they try to open any Office products (the most used are Excel and Word), it closes automatically. Also, opening Excel or Word directly with no files causes the same problem.

But, when we log as an administrator, it works fine.

We already tried to delete and re-create profile, Detect & Repair (in Excel), give rights to HKCR key, reboot server.

I don't know if it's related to the problem, but we also have some errors in the server's Event Viewer application log: Userenv GPO errors, event ID 1030 and 1058

Thanks for all the help
Question by:deewave
1 Comment

Accepted Solution

deewave earned 0 total points
ID: 23016274
We finally decided to uninstall Office and reinstall it on another server, transfer all the data.
Now it works.

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