Vista Workstations not installing updates from WSUS 3.1 Server

Posted on 2008-11-11
Last Modified: 2013-11-05
Installed WSUS 3.1 on Windows Server 2003 Standard Edition SP2.

Gave Authorized Users read access to WSUS shares and in NTFS.

Clients get error code 80244019 at Windows Update screen when tryint go manually install updates pulled from WSUS server.
Client  WindowsUpdateClient event log shows Event ID 31 Source WindowsUpdateClient "Windows Update Failed to download an update."
Question by:Aaron_Denton
    LVL 51

    Assisted Solution

    Check your permissions against this article:

    Adjust accordingly.
    Restart the WSUS server after your changes.
    LVL 2

    Accepted Solution

    This broke when Symantec Endpoint Manager was installed to the same server.  Had to reinstall WSUS using alternate port and then workstations were able to pull down updates once they received the updated group policy.
    LVL 51

    Expert Comment

    That would do it, yes.  It wasn't apparent you install SEP, but it makes sense because that product works as a firewall too.

    LVL 2

    Author Comment

    Yes SEP also removed virtual directories that WSUS was using.
    LVL 51

    Expert Comment

    Eeek!  How annoying is that?

    Don't you just love how a third party app can trash stuff arbitrarily without cause or warning?  That's one reason I won't recommend Symantec products - they simply break more than they protect.

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