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Windows 2003 server never gets past loading the OS

Hi,

I have a Windows 2003 server and after restarting, the server never goes past the screen where it shows that it's loading the OS. It shows that is loading for hours. I tried to start it in Safe Mode but it looks like it's stuck at loading the OS files. Any suggestions?

Thank you for the help!
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adriano76
Asked:
adriano76
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1 Solution
 
3asfouriehCommented:
You might wanna move the hdd from that pc and plug it into another pc and start it up, the OS ( I prefer that the other pc is running windows XP ) will try and fix the errors on the other disk. When the disk scan is over and windows XP boots up, shut it down and move the hdd back to the server.
If that doesn't work for you your only solution will be an OS reinstallation.
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adriano76Author Commented:
Thank you for your answer!

I got to restart the server but now it doesn't accept any user name. I tried a domain user id and a local one. Doesn't seem to accept any!

Any ideas?

Thank you!
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3asfouriehCommented:
Safe mode ? using local administrator. Something is really messed up on that machine, If i were you i would reconsider OS reinstallation
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adriano76Author Commented:
No luck with safe mode either. I really don't want to reinstall the server. I have some data that I don't want to lose. Any ideas of what could cause such weird behavior and how to work around it?

Thank you for all the help!
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ChiefITCommented:
Sounds like a corrupt or non-loading of Explorer.EXE.

When loading the OS, go ahead and press CTRL+ALT+DEL and you should be able to go into TASK MANAGER.
Then, go to the FILE drop down menu and select NEW TASK (RUN). Type in Explorer.exe and see if it logs you on.

If so, stop your antivirus for the moment and go to the command prompt and type SFC /Scannow. Have your OS disk handy in the event of a corrupt Explorer.exe arises. If it is not corrupt SFC (System File Checker) /scannow will check for the latest version of operating system critical devices.
__________________________________
Let's say explorer is not your issue. Then, it sounds like a problem with the NIC.

Log on using SAFEMODE with NETWORK SUPPORT. That loads the generic microsoft NIC drivers and should tell you if you have a NIC conflict.

You can also try SAFEMODE with VGA SUPPORT. That is the same conecpt, but with the video drivers.

Though you probably have a problem with Explorer.exe, sometimes a driver conflict may cause painfully slow or the inability to logon. So, these three problems are the most common issues when you see these symptoms.
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adriano76Author Commented:
ChiefIT,

I'm not sure when to press CTRL+ALT+DEL. I cannot get into any user account. Is it possible to get the Task Manager before login in?

Thank you!
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ChiefITCommented:
Is it possible to get the Task Manager before login in?

Yes, when logging in, you might see one of three screens, a totally blue screen, a totally grey screen or a screen that says applying network settings. You should be able to press CTRL+ALT+DEL at any time during this process.
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adriano76Author Commented:
I tried to Task Manager and it didn't work. I tried it on a different Windows 2003 server also and didn't work either. What am I doing wrong?

Thanks!
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ChiefITCommented:
Log on using SAFEMODE with NETWORK SUPPORT, that should load the generic microsoft drivers.

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ChiefITCommented:
If you are able to logon, then you have NIC driver problems that need to be sorted out.
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adriano76Author Commented:
I am not able to logon. No matter what user id I try, it's not working. I tried to join the server to the domain with netdom so I can use the enterprise admin account and it said:

The trust relationship between this workstation and the primary domain failed.

Thank you!
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ChiefITCommented:
I think you have a bad NIC or cable.

After the CTRL+ALT+DEL logon screen, it seeks the mapped network drives, printers, registers with the browser service,seeks the domain controller for authentication, ect... All have to do with using the NIC.

You have already loaded the OS, prior to CTRL+ALT+DEL logon screen.

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ChiefITCommented:
Can you ping it while it sets at the CTRL+ALT+DEL logon screen?
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adriano76Author Commented:
Yes, I can ping it. I can access it by remote desktop also. It's just that it's not letting me logon to it.
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ChiefITCommented:
1. Run Recovery Console. For more information on how to run Recovery Console, please refer to KB307654.
 
2. Run the command:
 
sfc /scannow

That will verify your versions of Explorer and other operating system important files and get them to the right versions. If missing or corrupt they will be replaced: (You can see what SFC does in this article)

http://support.microsoft.com/kb/310747/en-us

One thing to note is you Might need your install disk. if  SFC (system file checker) can't find a file or has a corrupt one, or an incompatable version it will replace it. So, it may take it off your install CD.
 
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