Exchange repeating inbound message every 5 minutes

My client is running Exchange Server 2003. He received an email (with an attachment) from a business associate at 3:54 this morning. Every five minutes since then he has received another copy of the same email. Headers in Outlook show this to be a different message. But when I pull this up in Message Tracking it is the same message that has gotten in a loop and keeps delivering it to the store. The sequence is:

SMTP: Message Submitted to Advanced Queuing
SMTP: Started Message Submission to Advanced Queue
SMTP: Message Sumbitted to Categorizer
SMTP: Message Categorized and Queued for Routing
SMTP: Message Queued for Local Delivery
SMTP: Message Delivered Locally to MyName@MyDomain.com
SMTP Store Driver: Message Delivered Locally to Store to MyName@MyDomain.com.

Five minutes later it repeats.

I have read posts about using MFCMAP to clear the queues, but I have never been in there before. I looked around in the SMTP TempTables but find no sign of this message.

Thoughts? Suggestions?
LVL 1
ITnavigatorsAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

ITnavigatorsAuthor Commented:
One other thought.  The messages keep repeating even if Outlook is not open.
0
ITnavigatorsAuthor Commented:
Received another message from the same sender.  It broke the loop and the repeating stopped.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.