Outlook 2003 - Changed from default data file and now cannot close the original data file

I installed Outlook 2003

then from
Tools>Email Accounts>Email view or change>Deliver New email to the following location
I changed to my own .PST file
That all worked fine but now every time i try and close the 'original' Personal Folders file created during the Outlook Install (in C:\Documents and Settings\User\Local Settings\Application Data\Microsoft\Outlook)
as Outlook.pst I get the error message "Operation Failed. Object could not be found"

aphukAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

aphukAuthor Commented:
Error message displayed when I attempt to close (right click and select "Close Personal Folders") the originally installed Outlook.pst
Image1.jpg
0
war1Commented:
Hello aphuk,

You may need to use the registry to remove the old Outlook data file.
http://www.sperrysoftware.com/Outlook/Outlook-Duplicates.asp#QB

Back up your PST file first.

Hope this helps!
war1
0
aphukAuthor Commented:
The link you provided tells me to modify my registry at
HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging Subsystem\Profiles\Microsoft Outlook Internet Settings
That location does not exist in my registry
The othe radvice it gave does not work for my problem
I have also run the Installer cleanup utiltiy and uninstalled Office and then re-installed

The problem remains as it was originally. Still cannot close the PST file
0
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

pjnofrillsCommented:
If you need to delete the original PST file, try doing it without Outlook open.  Go to Start > Control Panel > Mail and change it there.
0
24playCommented:
or just re-create the PST again (outlook.pst)

then delete it from within outlook
0
aphukAuthor Commented:
I would like to hear from someone that has actually tried either of those methods as I know how temperamental Outlook gets if a data file it had open is removed after Outlook was closed whilst using it
0
aphukAuthor Commented:
Tried both methods as suggested by pjnofrills and 24play and still no joy. Even switched back to roiginal data file and removed my data file and rebooted. Result still the same.
Has everyone lost interest?
0
pjnofrillsCommented:
You may have a corrupt profile.  Try this:
Create a new Outlook profile using your existing Personal Folders file and other services. To create a new Outlook profile, use the steps in the following article:
http://support.microsoft.com/kb/312354
0
aphukAuthor Commented:
More feedback....if anyone is still watching?
Whilst Outlook was open I tried re-opening the original PST file by right clicking on the main data folder and selecting "Open Outlook Data File...". This took me to the Outlook. PST in Local Settings/Application Data/Microsoft/Outlook/
When I selected to open the data file I got an error message (see attached files)?
I also searched my root C:\ and all subfolders for "PIM_DBG.log" but it was not found?
This may or may not help some of you out there help me with my problem?
1-Outlook-PIM-DBG.log-error.jpg
0
aphukAuthor Commented:
2 Outlook send error report.jpg
2-Outlook-send-error-report.jpg
0
aphukAuthor Commented:
3 What does this data error report contain.jpg
3-What-does-this-data-error-repo.jpg
0
aphukAuthor Commented:
pjnofrills: You suggested a corrupt profile and to go to http://support.microsoft.com/kb/312354

Did as the link suggested and created a new profile and opened outlook from the new profile. It did not work. I ended up with 2 personal data files. The new one for the new profile and the problem one. I tried restarting outlook and making my own data file the default delivery location.
On re-opening outlook the next time,  I then had my data file and the two personal data files. I could close one of these (obviously this had to be the one belonging to the new profile) but the second one came back with the same old error.  Aaaaaaaaaaaaarrrrrrrrgh !!!
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.