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How do I change email information in exchange 2007?

Posted on 2008-11-11
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Last Modified: 2013-11-30
Ok I have this user lets call it Bob with this email address xyzbob@domain.com... well bob is tired of xyzbob@domain.com and would like his email to be just bob@domain.com.  However, Bob wants xyzbob@domain.com to have an out of office type reply explaining that his new email is now just bob@domain.com; also when people email xyzbob@domain.com it should forward the email to bob@domain.com.

I'm not really familiar with exchange 2007, but the best idea i can come up with is change bob's email to bob@domain.com then create a new user and call it bobforward and put bob's old email xyzbob@domain.com here and have it forward to bob@domain.com

Is there an easier way to do this?  
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Question by:easyworks
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Expert Comment

by:gupnit
ID: 22937131
Hi,
Assign both Mail IDs to same Email Address and then.........
  • Option 1: Create a Transport rule that when mail is received on old ID, it will send a response back to sender woth what ever message you want.
  • Option 2: Create Rule in the users Outlook that when message is received for that old ID and response is sent back
Cheers
Nitin
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Expert Comment

by:gupnit
ID: 22937133
I mean assign both email address to same Mailbox
Cheers
Nitin
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Author Comment

by:easyworks
ID: 22939154
How do I "Assign both Mail IDs to same Email Address"?
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gupnit earned 1500 total points
ID: 22939425
I meant.....to the same Mailbox assign the 2 email Ids....let there be primary, then goto his properties and add another SMTP Adddress
Thanks
Nitin
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Author Comment

by:easyworks
ID: 22939757
So I go to Exchange Management Console
Then I expand Microsoft Exchange > Recipient Configuration > Mailbox
... find the person i want to edit right click them and click properties.
Click the E-mail addresses tab
Click Add (green +)
Put in the new email address the employee wants
Uncheck "Automatically update e-mail addresses based on emails address policy.
Set the new email address "Set as Reply"
Then I go to the users OWA and setup a rule for auto replies saying email me at my new address from the employees old address?
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Expert Comment

by:gupnit
ID: 22942551
Cool....you got it
Cheers
Nitin
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