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Missing USB Root Hub Drivers

I have a Dell Latitude D830. It does recognize USB devices. The reason (I assume) is because within the Device Manager all the USB Root Hub devices are listed in an error state.

I tried re-installing the Chipset drivers, to no avail.

Is there any way to get these to leave the error state?
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willcomp
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Willcomp,

There is no error code. When you go into Device Manager, all the USB Root Hub devices show in an error/problem state with the exclamation points on yellow backgrounds; the error that is typically shown when drivers are not installed or are installed improperly.
nobus,

Yes, I meant it does NOT recognize USB devices. These are known, good working USB devices which operate in other laptops and desktops with no problem.



I do not have Knoppix, Bart PE, or UBCD4Win CD.
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