Missing USB Root Hub Drivers

I have a Dell Latitude D830. It does recognize USB devices. The reason (I assume) is because within the Device Manager all the USB Root Hub devices are listed in an error state.

I tried re-installing the Chipset drivers, to no avail.

Is there any way to get these to leave the error state?
KIP HelpAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

What is the error code?

Boot from a Knoppix, Bart PE, or UBCD4Win CD and ensure that USB ports are functional.
>>   It does recognize USB devices   <<  i assume you mean it does NOT recognise them ?
if the above does not help you, check for shorts on the usb connectors.
otherwise, an usb adapter card can help :   http://www.nextag.com/usb-2.0-notebook-adapter/search-html
KIP HelpAuthor Commented:

There is no error code. When you go into Device Manager, all the USB Root Hub devices show in an error/problem state with the exclamation points on yellow backgrounds; the error that is typically shown when drivers are not installed or are installed improperly.
HTML5 and CSS3 Fundamentals

Build a website from the ground up by first learning the fundamentals of HTML5 and CSS3, the two popular programming languages used to present content online. HTML deals with fonts, colors, graphics, and hyperlinks, while CSS describes how HTML elements are to be displayed.

KIP HelpAuthor Commented:

Yes, I meant it does NOT recognize USB devices. These are known, good working USB devices which operate in other laptops and desktops with no problem.

KIP HelpAuthor Commented:
I do not have Knoppix, Bart PE, or UBCD4Win CD.
Is there an error when you open properties for hubs in Device Manager?

"I do not have Knoppix, Bart PE, or UBCD4Win CD" -- a little work on Google may help you uncover one.
KIP HelpAuthor Commented:
I crushed the laptop and reloaded Windows XP. The USB ports are now working.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Laptops Notebooks

From novice to tech pro — start learning today.