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Cisco VPN make Vista Blue Screen

Posted on 2008-11-11
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Last Modified: 2012-05-05
I just build a new Vista Laptop and when running my VPN client I sometimes get a blue screen.  This only happens when using the VPN, system works fine otherwise.
Thanks in advance for any help.
Paul
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Question by:pjlush
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by:RPPreacher
ID: 22934024
Is it a 64-bit processor?
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Expert Comment

by:aherps
ID: 22934044
Is the Vista client an XP upgrade? Or a straight Vista install.

I believe the client is not support on an updated Vista install.

Also - if you installed Service Pack 1 AFTER the VPN software - try uninstalling/reinstalling the VPN software.

And finally - I don't think it supports 64 Bit Processor
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Expert Comment

by:jckingjc
ID: 22934045
Hi pjlush,

Are you runing a windows vista Service pack (RC1) ? That may be the problem. Please read below link.

http://sysdigg.blogspot.com/2008/02/windows-vista-and-cisco-vpn-client.html

Good luck.
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by:RPPreacher
ID: 22934061
Upgrade to a more familiar experience.
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by:pjlush
ID: 22934129
32-bit processor
This is a new install Vista SP1
VPN Client was installed last
Not RC1
 
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Expert Comment

by:RPPreacher
ID: 22934156
Do you have any other VPN software installed?  Sonicwall VPN client or something else?
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Author Comment

by:pjlush
ID: 22934175
No other VPN software
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Expert Comment

by:RPPreacher
ID: 22934292
Have you attempted to uninstall, reinstall?
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Author Comment

by:pjlush
ID: 22934354
yes
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by:RPPreacher
ID: 22934385
What does your event log show prior to the crash?
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LVL 8

Expert Comment

by:jckingjc
ID: 22943372
What versions of VPN client you have? Try download this one

vpnclient-win-msi-5.0.00.0340-k9-bundle.exe

http://ftp.uma.es/ClientesVPN/

Good luck.
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Author Comment

by:pjlush
ID: 22946520
5.0.04.0300 and I would rather not go backwards :)
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Author Comment

by:pjlush
ID: 23072993
Ok I have it working now, here is what I did.
Remove VPN client, run dneupdate, run winfix, re-install VPN.
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dazzab30 earned 750 total points
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What are the hacks that forever changed the security industry? To answer that question, we created an exciting new eBook that takes you on a trip through hacking history. It explores the top hacks from the 80s to 2010s, why they mattered, and how the security industry responded.

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