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pjlush

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Cisco VPN make Vista Blue Screen

I just build a new Vista Laptop and when running my VPN client I sometimes get a blue screen.  This only happens when using the VPN, system works fine otherwise.
Thanks in advance for any help.
Paul
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RPPreacher
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Is it a 64-bit processor?
Is the Vista client an XP upgrade? Or a straight Vista install.

I believe the client is not support on an updated Vista install.

Also - if you installed Service Pack 1 AFTER the VPN software - try uninstalling/reinstalling the VPN software.

And finally - I don't think it supports 64 Bit Processor
Hi pjlush,

Are you runing a windows vista Service pack (RC1) ? That may be the problem. Please read below link.

http://sysdigg.blogspot.com/2008/02/windows-vista-and-cisco-vpn-client.html

Good luck.
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pjlush

ASKER

32-bit processor
This is a new install Vista SP1
VPN Client was installed last
Not RC1
 
Do you have any other VPN software installed?  Sonicwall VPN client or something else?
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ASKER

No other VPN software
Have you attempted to uninstall, reinstall?
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ASKER

yes
What does your event log show prior to the crash?
What versions of VPN client you have? Try download this one

vpnclient-win-msi-5.0.00.0340-k9-bundle.exe

http://ftp.uma.es/ClientesVPN/

Good luck.
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ASKER

5.0.04.0300 and I would rather not go backwards :)
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ASKER

Ok I have it working now, here is what I did.
Remove VPN client, run dneupdate, run winfix, re-install VPN.
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dazzab30

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