Cisco VPN make Vista Blue Screen

I just build a new Vista Laptop and when running my VPN client I sometimes get a blue screen.  This only happens when using the VPN, system works fine otherwise.
Thanks in advance for any help.
Paul
pjlushAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

RPPreacherCommented:
Is it a 64-bit processor?
0
aherpsCommented:
Is the Vista client an XP upgrade? Or a straight Vista install.

I believe the client is not support on an updated Vista install.

Also - if you installed Service Pack 1 AFTER the VPN software - try uninstalling/reinstalling the VPN software.

And finally - I don't think it supports 64 Bit Processor
0
jckingjcCommented:
Hi pjlush,

Are you runing a windows vista Service pack (RC1) ? That may be the problem. Please read below link.

http://sysdigg.blogspot.com/2008/02/windows-vista-and-cisco-vpn-client.html

Good luck.
0
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

RPPreacherCommented:
Upgrade to a more familiar experience.
0
pjlushAuthor Commented:
32-bit processor
This is a new install Vista SP1
VPN Client was installed last
Not RC1
 
0
RPPreacherCommented:
Do you have any other VPN software installed?  Sonicwall VPN client or something else?
0
pjlushAuthor Commented:
No other VPN software
0
RPPreacherCommented:
Have you attempted to uninstall, reinstall?
0
pjlushAuthor Commented:
yes
0
RPPreacherCommented:
What does your event log show prior to the crash?
0
jckingjcCommented:
What versions of VPN client you have? Try download this one

vpnclient-win-msi-5.0.00.0340-k9-bundle.exe

http://ftp.uma.es/ClientesVPN/

Good luck.
0
pjlushAuthor Commented:
5.0.04.0300 and I would rather not go backwards :)
0
pjlushAuthor Commented:
Ok I have it working now, here is what I did.
Remove VPN client, run dneupdate, run winfix, re-install VPN.
0
dazzab30Commented:
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
VPN

From novice to tech pro — start learning today.