Print Spooler stops

Our print spooler stops intermitently and we always have to go into the spool folder, clear out the .shd and .spl files and restart the print spooler. My question is. I always see .spl (shockwave flash object) files in there. I'm leary of these files as they don't seem like they should be there. Could these files be causing the spooler to stop.  Also I've considered reinstalling print drivers on the server.   Any thoughts?
dkwymerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

McKnifeCommented:
shockwave? spl is Microsoft® Windows Spool File Format. Configure the spooler service to restrt on its own on failures 1,2, 3 and subsequent via services.msc.
0
ChiefITCommented:
That is interesting about shockwave:

consider disabling bidirectional support and SNMP for printers served on a 2003 server.
0
sliiconmanCommented:
I would reinstall the print drivers. Also comsider changing the print processor to the generic windows one. To change to the generic Windows print processor open the printer --> Advanced Tab --> Print Processor and select WinPrint and Default Data Type should be RAW.  Record the old one before you make the change in case you need to go back.

Also are you up to date on MS patches?
0
Cloud Class® Course: SQL Server Core 2016

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

dkwymerAuthor Commented:
I'm going to try reinstalling the print drivers. I'll do that after work today.  Also I changed the print spooler service to restart on the 1st 2nd and 3rd failure. I'll let you know how it turns out.
0
sliiconmanCommented:
AFter you reinstall the drivers, on the offending printer(s) select another driver, click apply, then click correct driver again and click apply. This will reinitialize the driver avoiding a reboot.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ChiefITCommented:
dkwymer:

How goes the battle?
0
dkwymerAuthor Commented:
So far so good even though I had an instance where the spooler stopped again. I had a large number of .spl and .shd files in the printers folder. I stopped the spooler and deleted those files and reststrted the spooler.  I think reinstalling the drivers worked for the most part.    Thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.