• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1020
  • Last Modified:

Print Spooler stops

Our print spooler stops intermitently and we always have to go into the spool folder, clear out the .shd and .spl files and restart the print spooler. My question is. I always see .spl (shockwave flash object) files in there. I'm leary of these files as they don't seem like they should be there. Could these files be causing the spooler to stop.  Also I've considered reinstalling print drivers on the server.   Any thoughts?
0
dkwymer
Asked:
dkwymer
  • 2
  • 2
  • 2
  • +1
1 Solution
 
McKnifeCommented:
shockwave? spl is Microsoft® Windows Spool File Format. Configure the spooler service to restrt on its own on failures 1,2, 3 and subsequent via services.msc.
0
 
ChiefITCommented:
That is interesting about shockwave:

consider disabling bidirectional support and SNMP for printers served on a 2003 server.
0
 
sliiconmanCommented:
I would reinstall the print drivers. Also comsider changing the print processor to the generic windows one. To change to the generic Windows print processor open the printer --> Advanced Tab --> Print Processor and select WinPrint and Default Data Type should be RAW.  Record the old one before you make the change in case you need to go back.

Also are you up to date on MS patches?
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
dkwymerAuthor Commented:
I'm going to try reinstalling the print drivers. I'll do that after work today.  Also I changed the print spooler service to restart on the 1st 2nd and 3rd failure. I'll let you know how it turns out.
0
 
sliiconmanCommented:
AFter you reinstall the drivers, on the offending printer(s) select another driver, click apply, then click correct driver again and click apply. This will reinitialize the driver avoiding a reboot.
0
 
ChiefITCommented:
dkwymer:

How goes the battle?
0
 
dkwymerAuthor Commented:
So far so good even though I had an instance where the spooler stopped again. I had a large number of .spl and .shd files in the printers folder. I stopped the spooler and deleted those files and reststrted the spooler.  I think reinstalling the drivers worked for the most part.    Thanks
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

  • 2
  • 2
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now