I've got a laptop that was infested with spyware and trojans. I've managed to clean up a good bit of it to where I can actually work on it. SAV 10.1 picks up HACKTOOL.ROOTKIT in file boot.sys. I can't seem to get rid of it. I've found several solutions on this site, but I'm having issues carrying them out as for whatever reason the internet does not function properly and I am not allowed to get to certain sites like Trend Micro, etc.
Are the browsing issues related to the spyware infections and if so how can I fix it? When I try to go to certain sites (like Trend Micro) IE will automatically redirect me to some b/s site that's in no way related. It's even affected my ability to update tools like Adaware with the latest def files.
Furthermore, I took the recommendation of another post and downloaded\ran RootkitRevealer from Sysinternals\Microsoft - It picks up a few registry keys, but errors out before it can scan the system drive ("error mounting volume").
So what's the best way to proceed - and please don't just recommend a reinstall of Windows - that's a last resort.