We replaced a Lexmark Laser with an HP Laserjet 4015. After installing the HP software for the printer, the James River Ice TCP program takes about 10 minutes to load, then runs fine, but on exit it takes about 5 minutes to unload. I thought I would reload the Ice TCP, but the setup program for the Ice TCP just hangs. When I look at the processes running I see wowexec.exe and setup.exe but they are taking 0% of the cycles. The operating system is Windows XP, and the software was running fine before the HP software install.