How to connect Outlook offline data back to Exchange.
Posted on 2008-11-11
This is a variation on a number of related questions but that did not address this simple problem.
We have a remote machine with Outlook 2003 that generally works off-line and syncs with our Small Business Server 2003 about twice a month.
The disk on that machine failed. However, we were able recovery all the user files from the machine including the Outlook off-line file (the .OST file).
As you can image we have a few weeks worth of messages, contact updates, etc. in that offline file that have not been synced with the server.
So we now have a new machine joined to the domain and logged in with the same user account.
So what are the steps we should take to re-connect and sync from that file?
We are guessing for a procedure like this:
1. Create an Outlook profile connected to the mailbox on the server.
2. Configure for "cached mode" which would create a new "ost" file.
3. Shutdown Outlook
4. Copy the old "ost" file back over the new one that was created.
5. Startup Outlook
6. Sync away and have all the data back.
So could one of you experts let us know if this would work. Of if there is something else that would need to be done.
Thanks in advance for all all your help. Many of your other comments and suggestions on other issues have been right on the mark and we appreciate your work.
If you need additional information, let us know.