End Program - OUTLOOK.EXE Error Dialog Appears when user logs off their computer.

I have two users within my organisation who when they close Outlook and go start->log off they get the following error.

End Program - OUTLOOK.EXE
"This program is not responding"

(Please see attached screenshot)

I've tried waiting about 5 minutes after closing Outlook before logging off but it still happens.
outlook.JPG
klikonAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

war1Commented:
Hello klikon,

There may be an addin or program not letting Outlook close.  

Troubleshooter when Outlook cannot close
http://www.slipstick.com/problems/close.htm

Hope this helps!
war1
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jcimarronCommented:
klikon--If you use any program that accesses Outlook' data file, it will keep
outlook open until you close the program. Winfax, Activesync, stamps.com are
just 3 of the programs that will cause it.
http://www.emailaddressmanager.com/outlook/not-responding.html
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.