End Program - OUTLOOK.EXE Error Dialog Appears when user logs off their computer.

Posted on 2008-11-11
Last Modified: 2012-05-05
I have two users within my organisation who when they close Outlook and go start->log off they get the following error.

End Program - OUTLOOK.EXE
"This program is not responding"

(Please see attached screenshot)

I've tried waiting about 5 minutes after closing Outlook before logging off but it still happens.
Question by:klikon
    LVL 97

    Accepted Solution

    Hello klikon,

    There may be an addin or program not letting Outlook close.  

    Troubleshooter when Outlook cannot close

    Hope this helps!
    LVL 50

    Expert Comment

    klikon--If you use any program that accesses Outlook' data file, it will keep
    outlook open until you close the program. Winfax, Activesync, are
    just 3 of the programs that will cause it.

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