Unable to recieve SMTP email

Posted on 2008-11-11
Medium Priority
Last Modified: 2013-11-30
I have just installed SBS 2008 and am trying to set up Exchange server 2007 Using MX toolbox all seems well finds the server no open relay and so on.

But I am ubnable to recieve any mail. When I run the mail troubleshooting assistant iget the following error

Mail submission failed: Error message: Server does not support secure connections..

Could anyone help with this please
Question by:daly29
  • 2
  • 2

Author Comment

ID: 22936327
Sorry the full result from the mail troubleshooting assistant is

Mail submission failed: Error message: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated.

Followed By

Mail submission failed: Error message: Server does not support secure connections

Thank you

LVL 11

Accepted Solution

Stephen Croft earned 1500 total points
ID: 22937387
How are you configured for incoming SMTP connections?

Have you re-pointed your MX records for your domain, and configured it as an acceptable domain in E2k7 EMC?

Author Comment

ID: 23076776
thanks for your help sorted out the incoming connections
LVL 11

Expert Comment

by:Stephen Croft
ID: 23076928
Fab thanks for the points :)

Expert Comment

ID: 26344103
would you guys mind explaining what you did - to help others? I have the same problem. However, I can telnet to the external MX record, and get a response from the server, so all seesm fine...

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Jet database engine errors can crop up out of nowhere to disrupt the working of the Exchange server. Decoding why a particular error occurs goes a long way in determining the right solution for it.
There are literally thousands of Exchange recovery applications out there. So how do you end up picking one that’s ideal for your business & purpose? By carefully scouting the product’s features, the benefits it offers you, & reading ample reviews f…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses
Course of the Month9 days, 20 hours left to enroll

571 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question