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virtual machine manager service crash

Hi All,

I am currently attempting to install Microsoft's Virtual Machine Manager 2008 using an evaluation copy (try before i buy...) so i can manage a hyper-v server which is running server core.

currently my configuration stands as this

Host running Windows server 2008 x64 with Hyper-v RTM
Guest running windows server 2008 x64 with Virtual Machine Manager 2008.

Every time i attempt to do a refresh or anything in particular in VMM, it crashes and states
"the connection to the virtual machine manager localhost was lost or the virtual machine manager service has crashed. it has done this x times"

looking at my versions of software i have
vmm version 2.0.3444.0
hyper-v version 6.0.6001.18016 which i believe is rtm, as i have applied the kb patch to do so.

does anyone have a fix for this, please? it is rendering vmm useless.

edit: it also fairs when attempting a P2V conversion - i have also already tried a re-install.
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1 Solution
What address are you using to connect? I notice your error message has "localhost", what happens if you use the actual machine name to connect instead of localhost?

Are there any corresponding entries in the event log when it crashes? If there are, can you post them here?
DGulliAuthor Commented:
the crashes occur when i am using both the local admin console and when i connect to the vmm server remotely.

for example - i have installed the vmm console locally on my laptop and connect to it successfully. once i attempt to do anything job related such as a refresh, p2v etc the vmm service crashes.

the error log i receive when this occurs in event viewer
Log Name:      System
Source:        Service Control Manager
Date:          13/11/2008 8:57:09 AM
Event ID:      7031
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      vmm.upstream.net.au
The Virtual Machine Manager service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 100 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7031</EventID>
    <TimeCreated SystemTime="2008-11-12T21:57:09.000Z" />
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Security />
    <Data Name="param1">Virtual Machine Manager</Data>
    <Data Name="param2">1</Data>
    <Data Name="param3">100</Data>
    <Data Name="param4">1</Data>
    <Data Name="param5">Restart the service</Data>

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What build of the VMM are you running? 3194.0?
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If that is the case, there is an updated version that makes the VMM compatible with the RTM of Hyper-V. It is the VMM Beta QFE 3194.1 .

DGulliAuthor Commented:
is 2.0.3444 Hyper-V RTM compatible?
vmm version 2.0.3444.0
hyper-v version 6.0.6001.18016

i also looked at that URL, and went to connect.microsoft.com but that patch in question no longer seems to exist?
Are you talking about the Hyper-V Manager (H-VM) or the System Center Virtual Machine Manager (SCVMM)?
If you aren't talking about the H-VM, then you should try to download it at:


and then we can tell if it is something on the server side or completely VMM related.
DGulliAuthor Commented:
SCVMM version 2.0.3444.0
hyper-v version 6.0.6001.18016  

i have the hyper-v console also installed, and that works fine, no problems. the issue i have is you cannot do anything with hyper-v such as P2V conversions without SCVMM, which brings me back to my initial problem..
Hmm, I am not finding a lot out there about your specific issue.

Hopefully someone else weighs in here, but in the meantime...

This website:


is the blog of the lead dev for SCVMM over @ Microsoft. If you use the contact page asking him about the issue I am sure he will respond (they are generally pretty good about that).

Best of luck.
DGulliAuthor Commented:

i also confirmed i am running rtm of hyper-v by typing

wmic qfe

950050 is installed -

its turning out to be quite an interesting issue..
DGulliAuthor Commented:
i've solved my own problem here..

turns out there is another patch pre RTM of SCVMM that is NOT 950050



this seems to have improved performance
Good job. You can accept your own answer.

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