How to enable ping to external interfaces of Sonicwall 2040

I'm having a heck of a time enabling ping to the external (public IP) interface of a Sonicwall 2040.  I know it's disabled by default, but I've tried creating  WAN to WAN access rules, WAN to LAN access rules, and NAT Policies, but still cant get a ping response.  

If I take the Sonicwall off and connect a laptop configured with my static IP to the WAN link I get ping response immediately.  

We are configuring failover and getting ping working will help our testing greatly.  Any help much appreciated.
Who is Participating?
This can be done in two ways; you create a policy from WAN to LAN and forward ICMP traffic to :
1. an internal machine; in this case the machine would respond to ping traffic, so if for some reason the machine is down the ping response would not come.
2. Internal IP of Sonicwall itself; in this method the sonicwall device itself responds to ping requests.

It appears you already have tried above things but can you double check to be absolutely sure.

Thank you.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.