Outlook 2000 stops receiving mail.

My Outlook stops receiving mail on some of my mailboxes after a while. Sometimse restarting Outlook helps. Rebooting always helps. When I go to web mail at the ISP, there is always mail there.

How can I correct this problem?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Run a repair on your office installation.
dovidfCEOAuthor Commented:
That's not so simple. I have Outlook 2000 and the rest of my Office is office XP. They sometimes conflict.

Can I assume that doing a repair will only affect 2000 components? Why do you think a repair will help?
Hello dovidf,

An addin could be interfering. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

If you cannot open Outlook, do a search for and rename extend.dat file.

2. Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus and other security programs, Yahoo and Google toolbars, and desktop search programs. Disable these programs one at a time.

3. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

4. If no joy, repair Outlook with this free utility -  OLfix

5. If no joy, create a new Outlook profile.

6. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

Hope this helps!

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

It sounds like an issue with a program file inside of Outlook.  A repair could fix it.  That being said, I don't think my one liner matches up to war1's multi faceted solution :).
dovidfCEOAuthor Commented:
Sorry for the delay in responding. So far I've tried 1 and 3 and no luck. I will continue to try the rest.
dovidf, keep us updated.
dovidfCEOAuthor Commented:
I can't find a way to turn off my anti virus easily but I have a number of internet mailboxes that I get input from and some are working and some aren't. This would seem to exclude a general blockage
dovidfCEOAuthor Commented:
I split off some of the accounts to Outlook Express and they worked even though Outlook didn't for those mailboxes. It is some sort of Outlook problem. I will use Olfix
dovidfCEOAuthor Commented:
The problem has not repeated itself since I split off the other email accounts so I am going to close this question.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.