IMAP sent folder will not synchronise

I can't get Outlook 2003 running on IMAP  to sync with the sent items folder. IIf I compose a new email and send it, it usually (but not always) places the sent copy in my local sent items folder, not the IMAP sent
items folder.   This negates the reason for shifting from POP3 to IMAP in the first place, which was to get away from trying to sync &^^%%$# .pst files between laptop and office network. Any ideas??
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Hello arfitty,

What email service are you using?  If using Gmail, it has some unusal function.

Where are you sending from when you said, "I compose a new email and send it", webmail or Outlook?  If sent mail is not save in local sent items folder, is there a copy in IMAP folder?

Check if you have filters moving sent message to other folders.  Turn off your mail rule in webmail and in Outlook.

Hope this helps!
arfittyAuthor Commented:
Thanks, using a local service provider which carries our IMAP; stock-standard stuff really, but I now understand that Outlook isn't the best client for IMAP - can't do much about that now, tho.  When I send mail it goes to my native sent folder, and never hits the server except on rare and apparently random occasions.  Have no rules operating...


If you send from the IMAP account, it should go to the IMAP Sent folder.  If you send from another account, the sent mail will go to the default Personal Folders.

Make sure you do not have a filter set to move the Sent mail to Personal Folder.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
arfittyAuthor Commented:
No filters running locally or on webmail.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Protocols

From novice to tech pro — start learning today.