Must restart Print Pooler Service for job to print
Posted on 2008-11-12
I have a client with 1 server using MS Small Business Server 2003. This server is the DC, Exchange Server, Backup Server, Web Server, File Server and print server.
Suddenly, after 6 months of uninterupted service, the HP Color Laserjet 2600N has stopped working. It typically shows "Offline" under Printers and Faxes.
I uninstalled and reinstalled the printer, using a standard TCP/IP port and this almost fixed things. Now it doesn't show "Offline", but when a user prints to it, nothing happens. The print job is queued up but it doens't print until I restart the print spooler on the server. Once I restart the print spooler, out it comes.
Also, one final oddity. If I go into the printer properties and try and change a setting, it tells me that it cannot save the changes.
Anyone with any ideas?