User's Roaming Profile won't load correctly on XP

Posted on 2008-11-12
Last Modified: 2012-05-05
I have one user who has just changed desks and PC's, now her profile on XP does not seem to be loading correctly with the following symptoms:

1. Recent programs and Pinned items are blank.  Changing settings produces no effect.
2. All non default system tray Icons not loading on startup (but the services are loaded and running).
3. Items in Startup folder not loading.
4. Folder View Settings won't apply.
5. Desktop Visual effects changes do not apply.
6. Group Policy enforced proxy settings not applying.
7. gpresult indicates -> Last time GP Applied N/A.

All permissions and group memberships seem in order and her Profile under Vista is fine.  Has anyone managed to recover from this without deleting the user?
Question by:frankenw

    Author Comment

    I should add that the normal parts of the profile  (recent documents, My Documents etc) do load correctly.
    LVL 5

    Expert Comment

    Ensure the Roaming Profile stored on the server contains everything you want to see load.  Ensure her user account is set up to reference the profile properly using UNC.

    Try deleting her local profile:

    Restart Computer, login as admin (to ensure no hangups) > System Properties > Advanced tab > User Profiles Settings > Select profile > Delete.

    Then reapply GP:

    gpupdate /force (if the GP doesn't apply properly that is a strong indication)

    Restart and login as the user.  What does that do for you?


    Author Comment

    Profile path is correct in UNC, and the profile permissions seem ok.

    As admin Local Profile deleted and group policy updated with no errors.  After a reboot all issues are still there.  Any more ideas?

    Accepted Solution

    Having been unable to find a fix with the old profile intact I opted to start a new roaming profile with these steps below.

    2.      Log in to old profile.
    3.      Copy My Documents contents (except NTuser) to Local Disk
    4.      Log off.
    5.      Log on as Admin (this step is probably not required)
    6.      Delete Local Roaming Profile of User.
    7.      Log off.
    8.      Change user profile path in Active Directory Users and Computers to new one.
    9.      Create new profile folder.
    10.      Change folder perms
    11.      Log on user
    12.      Hopefully problem is fixed and fresh profile is loaded.
    13.      Copy backed up My Documents to new My Documents.
    14.      Logout

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