• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 187
  • Last Modified:

where can i find a list of illustrators prefrence files and their locations on a mac?

Where can I find a list of Adobe Illustrators prefrence files and where they are located.  Illustrator is no longer opening files for one student on their account.  So i think if i trash the prefrence files it might help.  
0
flashactions
Asked:
flashactions
  • 2
  • 2
1 Solution
 
flashactionsAuthor Commented:
I was not able to locate a adobe illustrator settings folder.  I read that it should be in users/local/library/prefrences .   I went to users and  and there was no local folder.  
0
 
BongSooCommented:
Try this:
 Mac OSX:

Users>~username>Library>Preferences>Adobe Illustrator CS Settings>Adobe Illustrator Prefs

If manually deleting this file, ensure Illustrator is closed first.

With Illustrator CS and later, it is also possible to delete the preferences by holding down CTRL+ALT+SHIFT(Win)/Shift+Option+Command(Mac) whilst starting the application and responding 'Yes' when prompted (but you do have to be really quick to do so - if the Splash screen displays, Illustrator has beaten you to it)
 
0
 
flashactionsAuthor Commented:
so i tried the shift option command before issultrator starts up to try and delete the prefrences, but nothing happened.  I tried it about 3 or 4 times.  I was fast about it.   a def hit the keys before the splash screen appears.  
0
 
BongSooCommented:
Yeah, I know sometimes that doesn't work - I don't know why that was ever implemented. Did you try the manual route and delete the preferences.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now