remcjr
asked on
Adobe attachments taking a long time to attach
I have a user that when they are attempting to attach adobe doc, Outlook takes at least 15 to 30 sec to attach and the size are sometimes not big at all. I changed the user to Adobe pro 6.0 and also clean cache.
Any ideas?
Thanks
Any ideas?
Thanks
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ASKER
When I ran %temp% I cleared out the the temp files but there is still a delay when attaching also I did not find OLKxx
The OLKxx folder is difficult to find. You need to navigate there using Windows Explorer as I psoted above.
ASKER
Ok, I will let you know. Thx
ASKER
I found OLK5 and deleted the cache, still having the same issue. Should I clean it out of the Recycle Bin as well?
Delete from Recycle Bin and restart the computer.
ASKER
Will do. thx
ASKER
Sorry for the hold up I will have to work on this on the weekend and I will let you know of a status on Monday.
remcjr, thanks for the update.
ASKER
Again War sorry for the holdup I think we are ok the user has not complained.
Once again thanks!
Once again thanks!
ASKER
Thanks again.