Cannot print a PDF Document properly with adobe acrobat Reader 9

Posted on 2008-11-12
Last Modified: 2012-05-05
I have certain users who are having issues printing a PDF document
Here is the senario
The users in question do not have adobe acrobat
just the free reader(Adobe Reader 9)
they cannot print to the front and back of a document..............just the front page even though it says both pages were sent to the printer

The users who have some version of ADobe Acrobat haven't had problems printing on the front and back of a page if the document is 2 pages and they want it printed that way

I have done some reading and it looks like you need to have the software you need to buy (Adobe Acrobat) for proper formating and file integrity , so maybe with the free reader their could be quirky issues like this.......or is their a solution to this problem besides actually buying the users the adobe software?

Question by:cdubbcisco
    LVL 44

    Accepted Solution

    The free Reader should be able to access all the features of your printer. These features are not controlled by Reader, but by your printer driver. Are you sure you have the latest version of the driver software for your printer? Acrobat and Reader are pretty demanding when it comes to printer drivers, and they expose bugs that other applications do not encounter. Therefore, the first attempt to resolve printing problems with newer versions of Acrobat or Reader should always be to update the printer driver.

    If that does not work, can you "talk" to your printer in different emulations (e.g. PostScript and PCL)? If so, try the other page description language and see if the printer behaves the same way. The problem you describe is usually caused by an old PostScript driver, but when you use the same vintage of PCL driver for your printer, the pages print just fine.
    LVL 10

    Expert Comment

    there are others that have problems with printing in Acrobat 9.

    So, maybe that's a general bug in Acrobat 9. Try to install a previous version.


    Expert Comment

    excuse me adobe, but WHAT THE FUCK!!!!.

    I PAID FOR THIS CRAP. If I wanted garbage, I can stay with Microsoft

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