The server containing the global address list is no longer available

Posted on 2008-11-12
Last Modified: 2013-11-15
In my organization, a user have a  problem with the ms outlook, when he opens ms outlook, the message come out" the server containing the global adress list is nolonger available. any solution for him to solve to the problem.Please assist me to fix this problem.
Question by:FranklinRaj22
    1 Comment
    LVL 3

    Accepted Solution

    Hi There,
    Try to create a new outlook profile for the user by going in control panel,
    double click on mail-->click on show profiles--> add-->ok
    set up the email account and make sure you tick on prompt for profile to be used, click ok
    and open outlook, you will be asked what profile to start.
    check if it works on the new profile, and delete the one that is not working.

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