The server containing the global address list is no longer available

In my organization, a user have a  problem with the ms outlook, when he opens ms outlook, the message come out" the server containing the global adress list is nolonger available. any solution for him to solve to the problem.Please assist me to fix this problem.
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lucidicaConnect With a Mentor Commented:
Hi There,
Try to create a new outlook profile for the user by going in control panel,
double click on mail-->click on show profiles--> add-->ok
set up the email account and make sure you tick on prompt for profile to be used, click ok
and open outlook, you will be asked what profile to start.
check if it works on the new profile, and delete the one that is not working.
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