Fixing Sound on Inspiron 2500 Laptop

Posted on 2008-11-12
Last Modified: 2013-11-17
A while back I bought a used Dell Inspiron 2500 laptop that I wanted primarily to experiment with installing Linux & FreeBSD. Recently I gave the laptop to my friend after installing Windows XP Pro on it. Everything seems to work fine on the laptop except that no sound whatsoever will come out of the built-in speakers. I didn't see that as a major problem, but now my friend would like to be able to listen to music on it, so I need to fix this.

I checked all the sound & volume settings in Win XP and all seemed normal, so I'm assuming that maybe the sound card is dead. My question is can the sound card be easily replaced, or is it soldered permanently on the logic board?

BTW, I also thought of a non-technical work-around of simply plugging a headset into Audio-Out port, but for some bizarre reason this jack seems to be wider than normal. I tried plugging in standard headphones and the plug does not fit snugly, so therefore it won't stay in there. I have no idea why that is?? If I forcibly hold the headset plug in, I can hear music, but that isn't a practical solution. Although now that I think of it, if I can hear music through the headset, then the sound card is working, right? So maybe the speakers themselves are dead? Would those be easy to remove & replace w/ new ones??

Any feedback would be appreciated. Thanks in advance.

Question by:anuneznyc
    LVL 69

    Expert Comment

    If there is sound from the headphone jack, you may have the sound mixer set to mute the speakers.  Laptops typically use 1/8-inch or 3.5mm jacks, and you may have been trying a headphone with a smaller jack, more suitable for an iPod or cell phone.  Use the right connector and it should work.

    Author Comment

    There seems to be some kind of electrical short somewhere in there. As I jiggled the headphone connector in the jack, the sound actually came up on the speakers as well as through the headphones. So obviously the external speakers do work, but only when I stick the headphone in just the right way.
    LVL 69

    Accepted Solution

    Some headphone jacks are designed to turn off the speakers when headphones are plugged in.  It sounds like your jack is stuck thinking that headphones are plugged in - try inserting and removing the jack several times, in case there is oxidation buildup on the contacts.

    Author Comment

    OK. I will try that. Thanks.

    Featured Post

    Maximize Your Threat Intelligence Reporting

    Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

    Join & Write a Comment

    I am not new to IT, I have been working in the field since 1985.  But recently I came up against something that stumped even me (it doesn't happen as often as I would like).  I was running a screencasting session from the laptop to my TV via ChromeC…
    Lithium-ion batteries area cornerstone of today's portable electronic devices, and even though they are relied upon heavily, their chemistry and origin are not of common knowledge. This article is about a device on which every smartphone, laptop, an…
    how to add IIS SMTP to handle application/Scanner relays into office 365.
    This video is in connection to the article "The case of a missing mobile phone (". It will help one to understand clearly the steps to track a lost android phone.

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now