Certificate error when Scanning to EMail
I have a new Xerox WorkCentre 5225 an issue started today where when scanning to email this error is generated "No Valid Certificate Attached" "Contact System Administrator to attach certificate" that is displayed on the Xerox' display. Hadn't had a problem since we started to use this feature 2 or 3 weeks ago.
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When I go to the link you provided I get an error, Knowledge Server Error.
ASKER
When I go to the link provided I get an error Knowledge Server Error
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We have a couple Konica BizHub copier\printer\scanners that we are able to continue scanning to email without any Certificate issues.
As mentioned earlier we had been able to do this, there is a management tool on the Xerox to "Create a Self Signed Certificate" and had done that. The rub is I don't recall if that was before or after we started to have the Cert problem. Any idea on how I may check the printer to delete the certificate?
As mentioned earlier we had been able to do this, there is a management tool on the Xerox to "Create a Self Signed Certificate" and had done that. The rub is I don't recall if that was before or after we started to have the Cert problem. Any idea on how I may check the printer to delete the certificate?
It is the probable cause, either the certificate is not being accepted by the server because it is incorrectly completed, or not an acceptable signature for that server.
Use the management tool to remove the certificate, or register the certificate authority on the server.
Use the management tool to remove the certificate, or register the certificate authority on the server.
Or it may have just expired, in which case recreate it with a longer expiry date.
http://tinyurl.com/6lvllf
http://tinyurl.com/6k9v89