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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1421
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Printer disabled problem in HPUX whenever a print job is submitted

Whenever a print job submit to a printer ( youngjg ), printer disabled and the job is put in queue and going to no where.  Below is the demo of the problem:

# lpstat -t|grep youngjg
device for youngjg: /dev/null
youngjg accepting requests since Jun  1 21:38
printer youngjg disabled since Nov 10 13:49 -

# enable youngjg
printer "youngjg" now enabled

# lpstat -t|grep youngjg
device for youngjg: /dev/null
youngjg accepting requests since Jun  1 21:38
printer youngjg is idle.  enabled since Nov 12 14:22

# lp -dyoungjg wally.banner
request id is youngjg-6335 (1 file)

# lpstat -t |grep youngjg
device for youngjg: /dev/null
youngjg accepting requests since Jun  1 21:38
printer youngjg disabled since Nov 12 14:25 -
youngjg-6335        root           priority 0  Nov 12 14:25
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dmc-march
Asked:
dmc-march
2 Solutions
 
yuzhCommented:
What type of printer are you using, and how it connected to the HP box.
if it is a network printer, have a look at http:Q_23842709.html , make sure you can ping/telnet to the printer.
If it is a printer attached to a printer server (another machine), you need to check to make sure the client has permissions to print.
If all of them looks ok, try to re-create the queue. (disable the old one,  delete it and delete all the old job,
then create a new queue use the same name).
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dmc-marchAuthor Commented:
Thank you, it is a network printer.  I could ping IP address assigned to the printer with no problem.  I had verified permission was not the problem, I am going to delete the printer and recreate one as you suggested and I will keep you posted.
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