Fax Server Server 2003

Posted on 2008-11-12
Last Modified: 2012-05-05
Hello - I'd like to configure a fax server on Server 2003 Std Edition to help our users to send faxes from their PC (Word, Excel, Adobe, Outlook) to other offices inside/outside our network effectively.

I'd like to stay away from other softwares and just utilize the 2K3 basic fax features.

From a PC I'm able to see shared Fax under printers & faxes, but can not successfully fax from users PC to any fax number. I think I'm doing something wrong or have not completed the configuration settings.
I can send to a local fax successfully and from the local fax to fax server.

I'd like to know if I can set up the fax server so that whenever a user sends a fax to our current published fax number (not modem line on fax server) it be forwarded to the incoming method I have setup on the Fax server?
Option 1: Specific destination folder
Option 2: E-mail
Option 3: Printer

Does anyone have a good setup guide on Incoming/outgoing routes, devices and custom cover pages?
ecific fax machine

I appreciate all your help.
Question by:nimdatx
    LVL 1

    Expert Comment

    It's been a couple years since I went through all of this, and it's NOT fun! I do remember having issues until "dailing rules" were dealt with at the server. I would start there. Here's another document that might help -
    LVL 1

    Author Comment

    Does it matter that I do not have Exhange Server. Not sure if you understood what I'm trying to accomplish.

    I have Server 2003 Std running as a fax server. I have 1 modem and 1 dedicated line. I have setup fax services and I'm able to send a fax to a local fax machine from this fax server. If I send a fax from another fax machine to this fax server using the dedicated line I get a successfull fax. My goal is to help users be more productive as they need to fax. Instead of having them walk to a fax machine I'd like to share this fax server, push out with active directory and have user fax from thier desktop (word, excel, outlook). I'd like to set-up the fax server to receive faxes from an existing fax number and route to a specific location (Printer, email, or shared folder). This is where I get stuck and don't really understand how to route incoming faxes.

    I looked at above solution and don't understand how this will help my situtation. I appreciate your support. I would like more ideas on this issue.


    LVL 1

    Accepted Solution


    On your 2003 server, inside Printers and Faxes, do you see your fax machine? You should, and if not you need to have this done first. When you see it as a device on the server, you'll share it just like you would a printer and map it at the workstations.

    I have set up a few networks with network fax and they love it, when it works!

    I used US Robotics external modem into 2003 server (you can use internal too). Plug phone cables into appropriate jacks on modem, and configure fax services using this guide -

    You do not need Exchange for this. Good Luck!
    LVL 1

    Author Closing Comment

    I appreciate your help. This is a partial solution, so I will award you the point.

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