Word and Excel files open very very slowly.
Posted on 2008-11-12
My company has PC's that use both XP Pro and Windows 2000 O/S. We also have Office 2000, 2003, and even a few 2007 versions. All combinations are experiencing the problem of Word and Excel files opening very very slowly. All PCs are imaged (different versions of the image depending on requirements). MSOffice is installed on the hard drive of the PC. Network gurus have used sniffer tools and do not see a problem with the network. PCs have various other department specific applications installed depending upon job function; but end users in different departments have been complaining about Word and Excel taking such a long time to load and then to open documents. At home, I have a new PC that is only a few months old and I have the same problem. I seem to have noticed the problem at home when my Internet provided switched from Norton to McAffee antivirus software. (Yes, I have uninstalled Norton and even cleaned the registry of anything Norton related that I know of). At work, we have always used McAfee. One other twist is that at work we recently went from a Novell to a Windows platform. Novell is still loaded on the PCs; just disabled because it caused crashed when we tried to completely uninstall Novell. Never had Novel on the home PC tho.
I've read tons of suggestions; but so far haven't found the magic fix. Need Help!