entourage 2004 / 2008 Issues with Exchange 2007
Posted on 2008-11-12
Hi Experts -
I have a situation that has baffled me as well as MS Support. I have a user that is currently on Mac OS X V 10.5.5 and was using Entourage 2004. Our email system is Exchange 2007 that comes with SBS 2008. After a lot of research and trial and error I was able to get the user running and was able to send/receive emails just fine. However, a few days ago, all of a sudden she wasn't able to receive emails. She can still send emails but the sent items box was not syncing with her outlook 2007 box or OWA at the office. I tried creating new profiles and still nothing would work. The only thing I saw updating was her calendar. I decided to upgrade her to Office 2008 STD and she is still experiencing the same issues. But when I right click on the folders and go to folder size, it shows the correct size but nothing is inside the folders (however the folder structure transfered over).
I created a new test user and setup a profile using her computer and was able to send and receive emails just fine. I looked at her AD settings and nothing has changed. ANY help is greatly appreciated!!!