outlook won't close task

Recently, when I close Outlook 2003 on this laptop, the Outlook task is still running when I look in Task Manager. If I try to restart Outlook, I get no errors but Outllok will not restart since it is really already running.
If I rebioot the laptop and restart Oulook, I get an errior that Outlook was closed correctlly before, and the PST is scanned for errors.
If I force ending the Oultook task (End Now) and restart Oulook, I also get an errior that Outlook was closed correctlly before, and the PST is scanned for errors.


leeswinfordAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

aherpsCommented:
Try opening:
C:/Program Files/Common Files/System/MSMAPI/1033/scanpst.exe

And scanning your PST file for issues.
0
leeswinfordAuthor Commented:
Thanks, but I already tried that.

Lee
0
war1Commented:
Hello Lee,

An addon or external program is preventing Outlook from closing.  Run this troubleshooter when Outlook Cannot Close
http://www.slipstick.com/problems/close.htm

Hope this helps!
war1
0
DavidT543Commented:
THis is a classic problem for Outlook. Check the add-ins you are using and disable any not required.

Tools > Options > Other > Advanced > COM Add-ins

Untick any you don't need.

Sometimes it is caused by an add-in that you need, and you just have to go through the pain of stopping the Outlook process when you want to restart Outlook.

I usually wait until I can't see any Activity on Outlook. If it is using some CPU time - maybe it is still synchronising or something.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.