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Outlook Express

A user is using Outlook Express at home (I don't know why) it is not saving his sent items?
0
waca-it
Asked:
waca-it
3 Solutions
 
war1Commented:
Hello waca-it,

1. Register two important Outlook files. Go to Start > Run and type regsvr32 OLE32.DLL
Also, type regsvr32 inetcomm.dll

2. Register Outlook Express.

Click Start, and then click Run. In the Open box, type msimn /reg, and then click OK.
(Note that you will not see anything happen.)

In Internet Explorer click Options on the Tools menu.

Click the Programs tab and select Outlook Express as the default e-mail client and as the default news client. You can change those later if you wish.

3. Check if folders.dbx file is corrupt.  With OE close, do search for folders.dbx and rename it to folders.old.

The file is located in C:\Documents and Settings\\Local Settings\Application Data\Identities\\Microsoft\Outlook Express folder. It is a hidden folder, so you have to unhide hidden folders and files to see it. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

4. Check if DBX file is corrupt. Perform a repair with
Macallan
http://insideoe.tomsterdam.com/resources/tools.htm#macallan
OR
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx
OR
Outlook Express Repair Tool - free 30 trial version
http://www.nsware.com/Repair-Tool-for-Outlook-Express.htm

5. Create a new Outlook Express identity.
http://support.microsoft.com/kb/209169

6. Repair or Reinstall Outlook Express.
http://support.microsoft.com/kb/318378

Hope this helps!
war1
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JoWickermanCommented:
Hi waca-it,

 That can happen if the Sent Items folder is damaged. Move all messages you might want to keep out of the Sent Items folder and into another mail folder you create. Close OE, then delete the file Sent Items.dbx in your Identity's store folder. OE will create a new one when you re-open OE.

In order to avoid this problem, it is best to move messages out of Sent Items and into another folder you create whenever the number of messages is over 1,000 or so. Note that a very large Sent Items folder can also make OE sluggish whenever you send mail.

Cheers.
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olgak85Commented:
did you check his setting,
try tools> options > sending  in field "sendings" should be checked "save copy sended mesages in sending items"

I could translate with mistake, becouse i use foreign languige outlook express,

You dont descirbe witch version is this outlook express.
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