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Can't sending out email but can receive email.

My exchange 2003 was working fine until this morning the information store stop and I restart it. Now, I can't send out email but I can still receive email. when I sent out an email it doesn't come back or anything. I ping port 25 and it works fine. I check my firewall and everything works fine.
Please help!

JoWickerman

Hi bengxiong,

What does the event viewer say about why the Information Store stopped?

waquar

Dear beng
There could be plenty of factors involved in this situation
Check out this link as it addresses many factors;
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2391050&SiteID=17

tenaj-207

In addition to checking the event viewer as JoWickerman suggested. Check the queue to see if you have email stuck there (Exchange system manager > Administrative Groups > first administrative group > servers > ServerName > Queues).

Also run ISINTEG fix -test alltests
http://www.msexchange.org/tutorials/Exchange-ISINTEG-ESEUTIL.html

bengxiong

ASKER

I already check the event viewer there's nothing about the issue. yes, I check the Queues and there are like alot of emails that are in there. I tried to freeze and force it but nothing happen.

JoWickerman

Have you contacted your ISP to make sure that they don't have issues?

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tenaj-207

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bengxiong

ASKER

Well, I have a internet issue yesterday morning. I already call my ISP and they came to fixed the issue. I will call them again.
Thanks.

bengxiong

ASKER

I already reboot both of my server. The PDC and exchange. I checked the DNS and everything works fine.

tenaj-207

Did you contact your ISP?

Also did you have a chance to run ISINTEG to repair any issues with the server?

bengxiong

ASKER

Yes, I contact my isp and they said there's nothing wrong on their end. I guess I will have to do some more troubleshooting.

Thanks.

tenaj-207

Confirm that you can access the internet from the server?

Have you recently installed or uninstalled any email filtering software?

Make sure that the Simple mail transport service is started as well as all the MS Exchange services that are set to start automatically.

Double check the Application event log for errors.

bengxiong

ASKER

Thanks guys for your help. I delete all of the emails that are in the Queues one by one and restart all of the exchange services and now it work. It must have something to do with my isp because all of my email went on the blacklist.

tenaj-207

Glad to hear it's working again, good job.

JoWickerman

Cool! Now we know for future reference. You can close this question now.

Cheers!

JoWickerman

Hi,

Are you happy with the solution? If so, you can close the question and award points.

Cheers.