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Exchange Active Sync/OMA Problem... very frustrated...

Hello all, I'm new here so here goes...

I'm trying to enable active sync for my iPhone on Exchange 2003, SP2 stand alone server on Windows 2003 server. Here is the error that I'm getting after trying a few things. Seems like I'm really close... hopefully someone has seen this one before?

Unable to connect to your mailbox on server WINDOWS2003. Please try again later. If the problem persists contact your administrator.

When I look in Event Viewer here is what I'm seeing:

Event Type:      Error
Event Source:      MSExchangeOMA
Event Category:      (1000)
Event ID:      1805
Date:            11/13/2008
Time:            1:59:36 AM
User:            N/A
Computer:      WINDOWS2003
Description:
Request from user josh@Boddiford.com resulted in the Microsoft(R) Exchange back-end server WINDOWS2003 returning an HTTP error with status code 501

Response:
Content-Length: 0
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 6.0.2.6568
Date: Thu, 13 Nov 2008 06:59:35 GMT

Original Request:
Content-Type: text/xml
Depth: 0
Content-Length: 389
Expect: 100-continue
Host: windows2003
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

florin_s

Hi,

Here is what I have found on another site:

Anonymous (Last update 9/4/2007):
In our case, we were getting EventID 1776 from source Davex and EventID 1805 from source MSExchangeOMA. We were unable to activesync and browse OMA directory. We successfully ran the command regsvr32 msxml3.dll, and we were able to activesync.

Jim Gleason (Last update 7/20/2006):
I had this issue and I needed to recreate the virtual directories. See M883380 for details.

Mihai Andrei (Last update 11/9/2005):
As per Microsoft: "This event indicates that the request made by the Outlook Mobile Access browse user was not successful because the back-end Exchange server returned an HTTP error code". See MSEX2KDB for additional information about this event.

This problem can occur if you have reached the storage limit for your mailbox. See M842023 for details.

Ionut Marin (Last update 2/26/2004):
See M817379 and M822177 to see why this occurs and how to fix it.

and here are the links for the article above:

http://support.microsoft.com/default.aspx?scid=kb;en-us;883380

http://support.microsoft.com/default.aspx?scid=kb;en-us;842023

http://support.microsoft.com/default.aspx?scid=kb;en-us;817379

http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=6.0&EvtID=1805&EvtSrc=MSExchangeOMA&LCID=1033

Josh-Tampa

ASKER

Thanks so much for the reply.

I tried all suggestions that you provided but it has not made a difference unfortunately. It seems that I'm getting different HTTP error codes for OMA versus ActiveSync. When I look in event viewer it's showing the 501 error for OMA but it's showing the following for ActiveSync.

Event Type:      Error
Event Source:      Server ActiveSync
Event Category:      None
Event ID:      3005
Date:            11/13/2008
Time:            9:03:12 AM
User:            BODDIFORD\josh
Computer:      WINDOWS2003
Description:
Unexpected Exchange mailbox Server error: Server: [windows2003.Boddiford.com] User: [Josh@Boddiford.com] HTTP status code: [400]. Verify that the Exchange mailbox Server is working correctly.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

ASKER CERTIFIED SOLUTION

florin_s

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