Auto Protect Malfunction on File Server 2008

Posted on 2008-11-13
Last Modified: 2013-12-09

I am very close to giving up with SEP as it has given me more problems since it release than any virus I have encountered!!

I have now rolled out MR3 which has resolved some problems but now created yet another.

After a few days, our file server (running MS Server 2008) denies network access to its shared drives. At this point SEP states that it has malfunctioned and displays an apostrophe in the Gold sheild.

Rebooting the server brings everything back to life and after all the users have also rebooted, their mapped drives funtion normally again.

Has anyone else had this problem, and have you found a solution?

Any help would be appreciated before I resort to the tiresome 3 hour+ call to Symantec support!

Many thanks.

Question by:danieltiff

    Expert Comment

    Yes I am having this same exact problem - same symptoms except that we have folder redirection implemented and Terminal SErver roaming profiles - so you can imagine what a server hanging is doing to my users. We have paid a hardwaer consultant alot of money to make a number of changes to the Windows configuration and the hardware configuration and nothing has helped and then through research have seen the exact same issues others have been having with the Windows 2008/Symantec antivirus combination. This is a new Windows 2008 Std server with all Windows updates installed. We have Symantec Endpoint 11.0..3001.2224 installed. There is virtually nothing else installed on this server.

    Please help us - should we get rid of Symantec and if so does anyone have recommedations on a better alternative for Windows 2008 server?

    Thanks to all who answer.

    Expert Comment

    I ran into this same problem, so I contacted Symantec. Symantec does not support the management server functionality under windows server 2008, yet. So I had to install the management piece on a Windows 2003 server. I then installed the Symantec Client only, with Antivirus only option. Symantec has some catching up to do......


    Accepted Solution

    I have now rolled out Eset Nod32 on a trial basis, and it has been amazing so far. Very low overhead compared to Symantec Endpoint and the difference in speed on all machines (Client & Server) has been outstanding. Goodbye to Symantec and all those headaches!

    Thanks for your replies.

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