Password Reset on Rackable Roamer KVM

Posted on 2008-11-13
Last Modified: 2012-05-05
I have inherited 3 cabinets of Rackable servers. Lucky me. Of course, the person whose job it was to look after these before left, without handing over the passwords for the on-board Roamer KVMs, or in fact, handing over any information at all!

I have discovered the IP address of each KVM, and I see that each has an SSH and a HTTPS interface. There doesn't seem to be any mention of a Roamer KVM in the BIOS / POST.

They also seem to be outside their warranty, so I can't contact Rackable, and their support site appears to be only for in-warranty customers, and requires a login, which of course, I don't have.

I was wondering if anyone had any idea how to reset the username and password for these?
Question by:brislane
    LVL 6

    Expert Comment

    There should be reset button somewhere on the rack, you may need a pin. At worst case you have to open it then remove the battery, wait few minis, then back.
    LVL 2

    Accepted Solution

    Here's how you do it.

    The administrators password can be reset to its default value (admin/admin) by performing the following steps:
    1. Power off the system.
    2. Connect line J10 marked as SEN of cable 20-00-00442-xx-R in the system to the switched 5V pin of the
    USB header on the motherboard. Note that the USB header location is different on each motherboard.
    3. Power the system on and then off.
    4. Remove line J10 of cable 20-00-00442-xx-R from the pin. This cable end must be dressed so that it cannot
    accidentally short to any connectors in the chassis.
    5. Turn on the system and log in. The administrators password is now reset to its default.

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