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Shadowing a citrix session in a WAN is very slow

Posted on 2008-11-13
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Last Modified: 2012-05-05
We have a windows server2003 environment with citrix metaframe xp sever for windows with feature release 3 installed. When we shadow a citrix session in a WAN de connection on both sides turn very slow. mous clicking works but because of the slow screen movements I don't know if I clicked right or not. Is there a hotfix for of a speedup tool for shadowing?
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Question by:pkfwallast
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by:Brattis
ID: 22949171
This has to be config errors in the shadowing PC.

Uninstall ICA Client on Shadowing PC, wipe out "Program Files\Citrix\ICA Client"+ "Documents and settings\User\Application Data\ICA Client" , then reinstall latest version och ICA Client.

/Brattis
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by:pkfwallast
ID: 22959639
Brattis,

I've uninstalled the citrix Ica Client and deleted al the items in the documents and settings, downloaded Ica version 10.2 and installed it but after loggin in and shadowing a WAN user it still turns slow on both sides.
This didn't work for me.
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Expert Comment

by:Brattis
ID: 22960396
Are the Citrix Server located on your local LAN or over the WAN link?
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by:pkfwallast
ID: 22960727
We connect on local LAN citrix Servers and we want to shadow users who logon to citrix servers which are on the other side of the WAN.
 In the past this was no problem but now we can hardly work with this slow screen performance.
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pkfwallast earned 0 total points
ID: 23211813
I've deinstalled de newer version 10 of the ICA Client en reinstalled version 8 of the ICA client.
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