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Error E6300 & E6096

Hello All,

I am getting the following problem and can't seem to find a resolve.

My current configuration is a Windows 2003 Enterprise SP2 Server connected to a AIC Scalar 100 tape library with 6 LTO2 tape drives, connected via a Emulex LP9802 via a Brocade fiber fabric.  We have this week upgraded the Emulex firmware and drivers

Firmware upgraded to 1.92A1
Driver updated to Storport Minidriver 5.2.0.140

Since this upgrade I am unable to run any backups, the device manager displays Unrecognized Media Format.  In the log files I am getting the following errors

E6300 - Windows NT SCSI PORT Error
E6096 - Media ErrorBarcode: conflicts with Internal Serial Number: in database. Tape is not registered in DB

I have tried to reformate the tape and get the following errors

E6000 - Error formatting: Hardware Error
E8022 - Failed to format media in Slot 1: (EC=Hardware Error)(Device:11)[ADIC Scalar 100]

I have tried a new database and this has not fixed the problem either.

Have also spoken to CA suppport and they cannot find anything wrong.

Can anyone help
Thanks
Garry
0
GarryBaker
Asked:
GarryBaker
1 Solution
 
dovidmichelCommented:
If you don't need to use the StorPort version of the Emulex driver use the SCSI Mini port version and then disable the library and drives from within the OS Device Manager.

If you want to stay with StorPort then update storport.sys from Microsoft.
Replace the current LTO driver with the generic LTO driver from Microsoft.
Setup zoning at the switch or LUN Masking at the HBAs so that only the ARCserve servers can communicate with the tape library.
The Removable Storage Service should be disabled.
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GarryBakerAuthor Commented:
Thanks,

OK I need to keep the storport driver as I have other cards in the box which require it to connect to the SAN storage area.  I have already run MS KB943545 during the upgrade.

As I don't want two card in the same box with different driver/firmware revisions I have replaced the Emulex card with a qlogic and this has got around the problem.
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