Mapped to networked printer- can not se printer preferences
Posted on 2008-11-13
Problem: (Only affecting the computer in question)
One of our Windows XP- SP2 computers it mapped to a networked printer; before printing a document, the user opens the printer preferences (I get the same problem logged on as an admin) but do not see any available options to select paper size, source, type, etc. I have tried several versions of the print driver; even mapped to this printer through a Windows Server 2003 printer sharing over Directory Service and used the same driver as other computers on the LAN.
Note; I tried but can not delete the local TCP/IP printer port that was setup for this printer, it tells me that it is in use. I would like to remove it and try remapping it.
Does anyone have any suggestions? Has anyone ever experienced any thing remotely simular tho this?
Windows XP- SP2
Xerox Phaser 3450 PCL 6 ver. 3.04.05:02 windows print driver (Microsoft compliant)