We have been running backup exec fine for the past 2 months and its suddenly stopped working . I am using it to back up our file server the error message is below. I have tried reinstalling the remote agent on the server in question also tried retrying the job with just one directory still no joy I havent been able to find anything on the web to resolve this . Nothing special about whats being backed up its just standard data no SQL back up or anything else being backed up other than standard data files. The license keys I have installed are - Symantec backupexec for Windows servers, Library expansion option and Remote agent for Windows and Netware Servers. Do I need to purchase an additional option I didnt get a waring about anything expiring from an eval period.???
A Remote Agent for Windows Systems license is required for protecting remote servers with this edition of Backup Exec.
Please contact your vendor for information on protecting remote servers with this edition of Backup Exec.
Access to the device \\sername is not authorized with this edition of the product.