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mcafee Didn't open service-creating FrmInst.exe code 87

Following error comes when installing mcafee 8.5i enterprise edition
when setup continues to install the services such as framework etc automatically it rollback the actions without any intimation. following error found out in nail logs
mcafee Didn't open service-creating FrmInst.exe code 87
#6748	Stub	Pkg	
20081113195923	I	#6748	Stub	Pkg	START ["C:\WINDOWS\Installer\MSI11.tmp" /Install=Updater /Product=VIRUSCAN8600 /Silent /InstDir="C:\Program Files\McAfee\Common Framework" /sti=1]
20081113195923	I	#6748	Common	Pkg	CreateDirectory (C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz19.tmp)
20081113195924	I	#6748	Stub	Pkg	System=0
20081113195924	I	#6748	Common	Pkg	CreateProcess (C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz19.tmp\FrmInst.exe, /CreateService="C:\WINDOWS\Installer\MSI11.tmp" /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz19.tmp" /EmbeddedUsername="" /EmbeddedDomain="" /EmbeddedPassword="" /Install=Updater /Product=VIRUSCAN8600 /Silent /InstDir="C:\Program Files\McAfee\Common Framework" /sti=1)
20081113195925	I	#6748	Common	Pkg	WaitForSingleObject (C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz19.tmp\FrmInst.exe, -1)
20081113195931	I	#6772	naCmnLib	Ins	Random seed = 0xd7b0****
20081113195931	I	#6772	Setup	Ins	START [/CreateService="C:\WINDOWS\Installer\MSI11.tmp" /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz19.tmp" /EmbeddedUsername="" /EmbeddedDomain="" /EmbeddedPassword="" /Install=Updater /Product=VIRUSCAN8600 /Silent /InstDir="C:\Program Files\McAfee\Common Framework" /sti=1]
20081113195931	I	#6772	Setup	Ins	Windows 5.2.3790 Service Pack 2
20081113195931	I	#6772	Setup	Ins	Restarting as a service to get System rights
20081113195931	I	#6772	Setup	Ins	Silent mode is ON; Interaction with desktop DISABLED
20081113195933	I	#6820	Stub	Pkg	
20081113195933	I	#6820	Stub	Pkg	START [C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz19.tmp\FramePkg.exe /SignalComplete /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz19.tmp" /WaitFor=6768 /CurrentFolder="C:\WINDOWS\system32" /Install=Updater /Product=VIRUSCAN8600 /Silent /InstDir="C:\Program Files\McAfee\Common Framework" /sti=1]
20081113195933	I	#6820	Common	Pkg	CreateDirectory (C:\WINDOWS\TEMP\unz12.tmp)
20081113195936	I	#6820	Stub	Pkg	System=1
20081113195936	I	#6848	Common	Pkg	CreateProcess (C:\WINDOWS\TEMP\unz12.tmp\FrmInst.exe, /SignalComplete /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz19.tmp" /WaitFor=6768 /CurrentFolder="C:\WINDOWS\system32" /Install=Updater /Product=VIRUSCAN8600 /Silent /InstDir="C:\Program Files\McAfee\Common Framework" /sti=1 /FramePkg /Cleanup="C:\WINDOWS\TEMP\unz12.tmp" /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs")
20081113195938	I	#6820	Stub	Pkg	END 0
20081113195942	I	#6856	naCmnLib	Ins	Random seed = 0xe7c7****
20081113195942	I	#6856	Setup	Ins	START [/SignalComplete /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz19.tmp" /WaitFor=6768 /CurrentFolder="C:\WINDOWS\system32" /Install=Updater /Product=VIRUSCAN8600 /Silent /InstDir="C:\Program Files\McAfee\Common Framework" /sti=1 /FramePkg /Cleanup="C:\WINDOWS\TEMP\unz12.tmp" /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs"]
20081113195942	I	#6856	Setup	Ins	Windows 5.2.3790 Service Pack 2
20081113195942	I	#6856	Setup	Ins	Attempting to perform a setup operation
20081113195942	I	#6856	UI	Ins	Starting setup...
20081113195942	I	#6856	UI	Ins	Validating setup options...
20081113195943	I	#6856	Cmalib	Ins	Referencer 1 VIRUSCAN8600
20081113195943	I	#6856	Script	Ins	HKLM\SOFTWARE\Network Associates\ePolicy Orchestrator\Agent is not present. Therefore the 2.x agent is not installed.
20081113195943	I	#6856	Script	Ins	Installed Version:   3.5.0.412
20081113195943	I	#6856	Script	Ins	Installing Version:  3.6.0.453
20081113195943	I	#6856	Script	Ins	CMA is already installed.  Ignoring /InstDir parameter.
20081113195943	I	#6856	Script	Ins	Unable to get the SpipeSite node from C:\WINDOWS\TEMP\unz12.tmp\SiteList.xml
20081113195943	I	#6856	Script	Ins	Unable to get the UNCSite node from C:\WINDOWS\TEMP\unz12.tmp\SiteList.xml
20081113195943	I	#6856	Script	Ins	The state of script is:
20081113195943	I	#6856	Script	Ins		Installed			=	TRUE
20081113195943	I	#6856	Script	Ins		ManagedMode			=	FALSE
20081113195943	I	#6856	Script	Ins		InstallFilesAndRegistry		=	TRUE
20081113195943	I	#6856	Script	Ins		InstallAgentRegistry		=	FALSE
20081113195943	I	#6856	Script	Ins		RemoveFilesAndRegistry		=	FALSE
20081113195943	I	#6856	Script	Ins		CleanupFiles			=	FALSE
20081113195943	I	#6856	Script	Ins		RemoveAgentRegistry		=	FALSE
20081113195943	I	#6856	Script	Ins		IncrementUpdaterRefCount	=	TRUE
20081113195943	I	#6856	Script	Ins		DecrementUpdaterRefCount	=	FALSE
20081113195943	I	#6856	Script	Ins		PutCmaIntoManagedMode		=	FALSE
20081113195943	I	#6856	Script	Ins		RemoveCmaFromManagedMode	=	FALSE
20081113195943	I	#6856	Script	Ins		ReplaceNaiRepositories		=	TRUE
20081113195943	I	#6856	Script	Ins		ReplaceEpoSite			=	FALSE
20081113195943	I	#6856	Script	Ins		ReplaceSiteList			=	FALSE
20081113195943	I	#6856	Script	Ins		Remove3xServerTasks		=	FALSE
20081113195943	I	#6856	Script	Ins		Remove2xAgent			=	FALSE
20081113195943	I	#6856	Script	Ins		RunHigherVersionedRemove	=	FALSE
20081113195943	I	#6856	Script	Ins		WaitForCmaToFinish		=	TRUE
20081113195943	I	#6856	Script	Ins		RunHigherVersionedSetup		=	FALSE
20081113195943	I	#6856	Script	Ins		SingleTrayIcon			=	TRUE
20081113195943	I	#6856	Script	Ins		NumberOfProductsUsingCMA	=	1
20081113195943	I	#6856	Script	Ins		InstalledPath			=	'C:\Program Files\Network Associates\Common Framework'
20081113195943	I	#6856	Script	Ins		TargetInstalledPath		=	'C:\Program Files\Network Associates\Common Framework'
20081113195943	I	#6856	Script	Ins		DataPath			=	'C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework'
20081113195943	I	#6856	Script	Ins		TargetDataPath			=	'C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework'
20081113195943	I	#6856	Script	Ins		HigherVersionedSetup		=	'C:\Program Files\Network Associates\Common Framework\FrmInst.exe'
20081113195943	I	#6856	Script	Ins		FrameworkVersion		=	'00000844446404968860'
20081113195943	I	#6856	Script	Ins		SiteList			=	'C:\WINDOWS\TEMP\unz12.tmp\SiteList.xml'
20081113195943	I	#6856	UI	Ins	Checking for necessary rights...
20081113195944	I	#6856	UI	Ins	Stopping processes if necessary...
20081113195955	I	#6856	Exec	Ins	Disable CMA service
20081113195955	I	#6856	Exec	Ins	Calculate counters
20081113195955	I	#6856	Exec	Ins	Installing files
20081113195955	I	#6856	UI	Ins	Installing files...
20081113195956	I	#6856	Exec	Ins	The existing Server.xml will be preserved until next ASCI
20081113195958	I	#6856	Exec	Ins	Setting directory permissions
20081113195958	I	#6856	Exec	Ins	Installing registry
20081113195958	I	#6856	UI	Ins	Installing registry...
20081113195958	I	#6856	Exec	Ins	Registering files
20081113195958	I	#6856	UI	Ins	Registering files...
20081113200019	I	#6856	UI	Ins	Ensuring COM accessibility...
20081113200019	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200019	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200023	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200024	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200024	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200024	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200024	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200024	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200024	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200024	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200024	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200025	I	#6856	RegSec	Ins	   >> Add Everyone read
20081113200026	I	#6856	Exec	Ins	Add to Windows Firewall
20081113200026	E	#6856	Cmalib	Ins	Error trace:
20081113200026	E	#6856	Thread	Ins	 [Main thread]->
20081113200026	E	#6856	Setup	Ins	 [Attempting to perform a setup operation]->
20081113200026	E	#6856	Exec	Ins	 [Setup execution]->
20081113200026	E	#6856	Cmalib	Ins	 [Add to Windows Firewall]->
20081113200026	E	#6856	Cmalib	Ins	  error -2147023143: There are no more endpoints available from the endpoint mapper.
20081113200026	I	#6856	Exec	Ins	Set counters
20081113200026	I	#6856	UI	Ins	Modifying site list...
20081113200026	I	#6856	Exec	Ins	Enable CMA service
20081113200026	I	#7460	Main	Cle	
20081113200026	I	#7460	Main	Cle	START [6852 6768 /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" "C:\WINDOWS\TEMP\unz12.tmp" "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz19.tmp" ]
20081113200026	I	#7460	Common	Cle	WaitForSingleObject (MCAFEE_FRAMEWORK_CLEANUP_INSTANCE, -1)
20081113200026	I	#7460	Common	Cle	OpenEvent (MCAFEE_FRAMEWORK_CLEANUP_MUTEX_CREATED)
20081113200026	I	#7460	Common	Cle	WaitForSingleObject (calling FrmInst.exe, -1)
20081113200026	E	#6856	UI	Ins	Error trace:
20081113200026	E	#6856	Thread	Ins	 [Main thread]->
20081113200026	E	#6856	UI	Ins	  Couldn't start CMA processes.
20081113200026	I	#6856	Thread	Ins	Exit program
20081113200026	I	#6856	Setup	Ins	END 1603
20081113200026	E	#6772	Event	Ins	Error trace:
20081113200026	E	#6772	Thread	Ins	 [Main thread]->
20081113200026	E	#6772	Setup	Ins	 [Restarting as a service to get System rights]->
20081113200026	E	#6772	Event	Ins	 [WaitForSingleObject,Global\MCAFEE_FRAMEWORK_SUCCESSFUL]->
20081113200026	E	#6772	Event	Ins	   timed out
20081113200026	I	#6772	Thread	Ins	Exit program
20081113200026	I	#6772	Setup	Ins	END 1603
20081113200026	I	#6748	Stub	Pkg	END 1603
20081113200031	I	#7460	Main	Cle	Didn't open service-creating FrmInst.exe code 87
20081113200031	I	#7460	Main	Cle	END 0

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0
Sumit_Ubnare
Asked:
Sumit_Ubnare
1 Solution
 
Kieran_BurnsCommented:
The actual problem is a little futher up:
"There are no more endpoints available from the endpoint mapper "
This usually indicates a communication issue - so check your net connectivity between the workstation and EPO Server while the installation takes place
0

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