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Citrix Presentation Server 4.5 - "The network connection to your application was interrupted."

Posted on 2008-11-13
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On few not all the client systems there is a problem in launching citrix applications. When the users launch the applications after some time they get the following error and application closes - "The network connection to your application was interrupted."
Any suggestions?
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Question by:citrix009
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by:JaredJ1
JaredJ1 earned 80 total points
ID: 22951480
Are the clients connecting internally on a LAN or are they coming in with external access via a WAN or internet link?

Try enabling the ICA Keep Alives. Do this by modifying the farm properties.
In the Access Management Console, right click the farm and select modify farm properties, all properties. Under Server Default, ICA, you'll see settings for "Keep-Alive". Enable it and start with 60 seconds. This should hopefully resolve the problem.
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citrix009 earned 0 total points
ID: 23038421
Keep alive did not work. A change in the registry settings worked.
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by:ynkeecwby
ID: 23450186
We are experiencing the same issue with some clients and I am curious which registry setting change worked for you?

Thanks!
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