Outlook 2003 Unable to save emails in Rich Text Format

Posted on 2008-11-13
Last Modified: 2012-05-05
Rich text format is not an option when user tries to save emails by going to File, Save As.
Question by:Balderdash9
    LVL 97

    Accepted Solution

    Hello Balderdash9,

    You would format the email in rich text.  In Outlook, go to Tools > Options > Mail Format.  Select Rich Text Format.

    Then you can compose the message in RTF, and save the message as msg.

    Hope this helps!
    LVL 11

    Expert Comment

    The file / save as option is for saving messages outside the Outlook system, and you are correct, there is no richtextformat option.

    The onl;y way of doing this would be to select reply to the message (to get all the sender's info into the body of the email); then copy and paste into Word and save the document as an rtf file.


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