• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 244
  • Last Modified:

sent items appear in sent folder hours later

I have a user complaining of sent items appearing in her sent folder after an hour or so.  What could be going on?
0
npinfotech
Asked:
npinfotech
  • 3
  • 2
  • 2
2 Solutions
 
JohnGerhardtCommented:
Is it maybe that they are being delayed before they are actually sent..? Maybe the sit in the Outbox and then are delivered after a couple of hours? Can you describe your environment...?
0
 
snowalpsCommented:
worth checking the exchange server for any hiccups. also, is her outbox clear of all items? if there are items pending in outbox, they really havent been sent yet. is she on wireless? try putting her on cable to check if there is considerable effect.
0
 
npinfotechAuthor Commented:
Environemnt: exchange 2003, outlook 2003, windows xp, no wireless, no messags in the outbox
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
npinfotechAuthor Commented:
Actually, I see a bunch of semt messages in teh sent folder that look pretty recent.  It might be an address to or two that gets caught in the outbox for a while.  I'll investiagate a bit further.
0
 
snowalpsCommented:
yeah. the moment the msg leaves the outbox it is supposed to reach the sent folder. check around this one.
0
 
JohnGerhardtCommented:
How are you clients connecting to the exchange server..?
Online mode?
Cached mode?
0
 
npinfotechAuthor Commented:
The actual view of outlook was messed up.  The user has trouble seeing, so they use 800x600 resolution on their monitor.  Outlook condenses to fit the resolution, leaving fields out, and fools with the scrollbar in ways it probably shouldn't.  I fiddled around with the views, field chooser, etc, and viola - messages were appearing in the sent box as they should.  Wonders never cease...

I gave credit to all who helped.  Thank you!  
0

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

  • 3
  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now