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Outlook 2007

I migrated several users using Outlook 2007 and pst files to Exchange Server 2007.  Exported 1 week of data to the server and left the rest as pst in their local HD's for historical purposes.  The contacts did not carry over to the server so I simply copied them to the Exchange mailbox.  After I do this I end up with 3 "Contacts" folders: exchange server, local one under personal folders, and an empty one.  I want to keep only the one on Exchange but I cannot delete the other ones.  How do I delete the others?
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virtech
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virtech
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1 Solution
 
hodgeyohnCommented:
contact is not an exchange issue as much as it is an outlook issue.
open the outlook profile.  look under the outlook address book, and you will probably have multiple contact in it.
remove them all, then readd the actual contacts.
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tntmaxCommented:
Right-click on the one you don't want to see, then say Remove from My Contacts. You might have to adjust it in the Address Book as well, so that it's not pulling the contacts from the locations you don't want.
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virtechAuthor Commented:
I have tried both approaches and it does not work.
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tntmaxCommented:
is it giving an error, or simply not responding?
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virtechAuthor Commented:
It does not show option to delete the "Contacts" folder, that option is grayed out.  The only folder it lets me delete is the one pointing to the Exchange mailbox which I do not want to delete.  I even go to Tools\Account Settings\Address Books\Outlook Address Book\Change and delete extra contacts from here and leave only the one pointing to Exchange mailbox.  I close and reopen Outlook and same "Contacts" lists appear.  The option to delete is grayed out except for the one I want to keep.
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tntmaxCommented:
So what happens when you close the personal outlook data file? Does this make the contacts go away that you want to disappear? Where is the empty one coming from? Right-click, then properties to find where it is located.
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virtechAuthor Commented:
1.  Contacts:  \\Mailbox - Username (Empty) I cannot delete this, option grayed out.

2.  Contacts in Personal Folders:  \\Personal Folders (This is the one I right-clicked on and copy to the   Exchange mailbox)  I cannot delete this, option grayed out.

3.  Contacts:  \\Mailbox - Username\Contacts (This one I can delete but it is the only one I want to keep)
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tntmaxCommented:
move everything to #1, that is the root Exchange contacts store and where you want to keep everything. Then you can get rid of #3, as it is extra. Actually, your post answers a number of questions. You copied everything to a sub-folder in Contacts, instead of the actual Exchange Contacts folder.
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