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computer goes into power saving mode and reboots.

Posted on 2008-11-13
Medium Priority
Last Modified: 2013-11-06
installed a new dvd rom. when i try to run a cd the monitor goes into power save mode and the computer reboots.
Question by:PLAZAGIRL
LVL 88

Expert Comment

ID: 22969148
Look for *.dmp files, zip them and upload them using the following Link:


LVL 28

Expert Comment

ID: 22969636
Is this an additional drive, or a replacement for what was already installed? If an addidional drive, ensure that one is set to master and the other slave or both cable select. Main thing is two devices on the same cable must not be set the same. For a single drive, it won't matter so much what it is set to, but should be master or cable select and plugged into the end of the cable. If rebooting persists, got to Start - Control Panel - System - Advanced. Startup & Recovery. In Settings, untick Automatically Restart. Now instead of rebooting it should give you a blue stop screen. What message is displayed?

Chris B

Accepted Solution

PLAZAGIRL earned 0 total points
ID: 23104337
had to get another power supply.

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