randomly kicks off users - no appearant reason, no event viewer errors
Posted on 2008-11-13
Hello, we are having our Citrix users being kicked off randomly (sometimes the user can work all day and it will be fine, the next day they get kicked out two or three times in one day). There are no errors in the event viewer of the SG, except to say, "the session was disconnected by either the client or server". No errors in the event viewer of the presentation servers. We have two presentation servers, one running ver4.0 the other 4.5. Users will get kicked out no matter which presentation server they log onto.
Secure Gateway 3.0 - Presentation4.0 & 4.5
Also, do you know of a Citrix monitoring tool that would aid troubleshooting this at all?