I am running Windows Vista and I am unable to get HP Solutions Center to open. I recently installed drivers and software for an H-P OfficeJet Pro L7580 all-in-one printer. The printer work fine as a printer, but am unable to scan and it won't "see" my CPU which is connected BOTH with a network and a USB connection per the H-P installation manual. If I need to disconect one to fix it, OK, but I need the network connection.
When launching HP Solution Center, a small grey screeen opens, followed by this error message: "No HP devices have been detected. HP Solution Center will close now." when I click "OK", it does in fact close. HP Solution Center will fail to detect the printer even while IT IS ACTUALLY PRINTING A DOCUMENT!
HP tech support is absolutely useless.. Six calls of over an hour each and nobody has a clue what to do.
Any thoughts anyone - let me know how to fix it and I'll buy you dinner! Thanks!